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For nearly 100 years, Mitchell 1 has been the first choice of automotive professionals. We build our software better and we support it better.

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Note: This is a legacy website with information about older desktop software versions and OnDemand5.com. For the most current Support information, please visit Mitchell1.com/Support.

welcome to the Mitchell Technical Support Website
Finish first with Mitchell 1. The Mitchell 1 Technical Support website is dedicated to providing Mitchell 1 customers with the information and support resources they need to get the most out of our OnDemand5 software and other electronic information products.

Mitchell 1 FAQ

Browse our knowledgebase of product and support information, by electronic product type:

OnDemand5 Repair and Estimating

Online Help for OnDemand5.com,OnDemand5.com FAQ, Video Training and Feature Tour
OnDemand5 Repair
OnDemand5 Estimator
OnDemand5 for Transmissions
Tractor-Trailer.net Online Help

OnDemand5 Manager/ManagerPlus

Online Help for Manager/ManagerPlus
Shop Management Users Group
Manager/ManagerPlus , Quick Answers, Enhancement Request form


Billing Questions FAQ
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Mitchell 1 User Guides

OnDemand5 Product DocumentationProduct documentation, hardware and software req.'s, and support-related documents for OnDemand5 and other Mitchell electronic products:

Hardware and Software Requirements
Documents and User Guides

Phone Support for Mitchell 1 Products

Telephone support is provided Monday - Friday 5:30 am through 4:30 pm (Pacific time):

(888) 724-6742 (toll free)
(858) 391-5266 (fax)

This page, and all contents, are Copyright (c) Mitchell Repair Information Company, LLC. All Rights Reserved. By accessing and using Mitchell Repair's web sites, each user agrees that they have read and agreed to be bound by the Legal Notices governing Mitchell Repair Online. Our Privacy Policy. The Mitchell 1 name is used herein by permission from Mitchell International, which has no ownership interest in Mitchell 1.
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